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In a perfect world

In a perfect world,
Socks will always find their sock partners
Like unmistakeable lovers
And they will never part—
even though they remain separate like islands—
Because they’re meant to be: perfect for each other.

The idea of you.

“She said, ‘I don’t love you, I love the idea of you’,” he told me, “and she left.”
“Wow, deep…” I returned in jest. “But unoriginal.”
“What do you mean?”
“I mean it’s taken out of a movie or novel, called ‘Freedom Writers’, great movie! And then one of the characters reply to that: ‘But it’s such a great idea.’ So it just means that she’s unoriginal, and just wants drama in her life, and a life like a movie script. How cliché!”
“Doesn’t everyone?”
“Only idealists, and you forget there are realists.”
“Like you.”
“Yes, like yours truly,” I bowed. “But thank heavens she’s done, now move on! No point wasting time on some unoriginal slag.”
He sighed, and his breath hung in the air between us. I knew from then he loved her too much. He loved too easily, Mel was his sixth, and boy was he serious. Not sure what there was to be serious about but the stories she creates in her head—for her face, body and personality combined, can’t beat a piece of blank paper at being intriguing, I kid not.

But you can’t ever stop someone from falling easily. You just have to be the one who stands at the side, waiting to help carry their heavy heart; knowing that assisting in their unburdening will cause you burden, but you stand tall with shoulders ready to carry the weight of the sky crashing down on you anyway. That’s all a friend can do, a friend who’s always loved him.

For someone who loves easily, he never loved me. Not because of the lack of space in his heart, but for the fact that he doesn’t swing that way—I’m gay. And he doesn’t know.

: Highlights Spotlight: DesignTAXI's Anthea Quay

pulsenews:

We’re big fans of DesignTAXI here at Pulse: the site is bursting with compelling stories, fascinating tidbits, and more.

We were dying to know: what does the DesignTAXI team read? We spoke to Editor Anthea Quay about what pieces she’s Highlighting this week, and what sort of stories inspire her to create such a—well, inspiring publication. 

Tell me more about what you do for DesignTAXI: 

I keep my eyes open for creative, compelling content to provide inspiration to readers and readers-to-be of DesignTAXI. Together with a great team of writers, we work to pick out trends and other fresh, amusing or fascinating things that help people stay on top of design, culture and technology, and learn more about the creative and innovative world.  

What do you like about Pulse Highlights?

Pulse Highlights lets you know what’s interesting, as recommended by your friends, family or other likeminded people. And it also lets you ‘curate’–pardon the overuse of the word–or collect interesting stories for future or much later reference, so you can always go back to refer what you’ve highlighted. On top of that it lets you share via Twitter, Facebook and email. 

What sort of stories do you like to Highlight?

For the responsible writer that I am: anything creative, advertising, design, and technology–even science. 

For the inner hopeless-romantic, slightly-loony hippie in me: anything that captures love or talks about saving the earth, from photography projects to books and articles. 

What have you Highlighted this week?

image

Hands

Warmth on a cold day
At the softness of a touch—
Her kind, loving hands.

Heart of all trades

There was once a boy and a girl who traded hearts. 

Keep it safe, she said, take good care of it. She placed his heart in a jewel-encrusted box. 

Of course, don’t worry, he replied, holding hers in his hand. 

They parted ways across the lands, for days, months, and years. The hearts grew, as hearts always do. Heavy, they sometimes got, as heavy as they get strong. To some hearts were burdensome. So many choose not to have any. But to those who wish to carry them, begs another question. 

Over oceans, the boy travelled, with her heart unknowingly slowing him down. It anchored him. But it was getting too much to bear. 

He crumpled her heart in his hand and flung it like a pebble into the waters. It sunk, and he carried on traveling freely. 

And in her box, his heart turned to stone. 

Andrea Kershaw of IDEO on Creativity In Education


We’ve all heard the story about the toddler, on Christmas morning, playing with just the empty box that housed his gifts more than the toys that were inside them. Such a scenario suggests that children are born naturally with a capacity to imagine and create. 

If you watch a child play, say, with a toy where different shapes have to be put into its matching-shaped holes, most studies show that the child would at first struggle to put a round-shape into a round-hole. After a few attempts at the toy, however, the action develops into second nature. 

“Children are fantastic at learning through associated situations to deal with problems,” Andrea Kershaw, Location Director of IDEO Singapore, says. “They make inferences from one situation that was like but not the same as another situation they encountered.” 

This instinct—of wanting to engage with open possibilities and solve problems—that comes naturally shows that humans have such inherent abilities. 

But if the world were to solely rely on this ‘instinct’, and sit back and relax, the future might be vacant of innovative prodigies—such as Thomas Edison, recently-knighted Apple design guru Sir Jonathan Ive, and fashion legend Karl Lagerfeld, so to speak. 

To develop creativity, Kershaw believes that education is paramount. In fact, she says, it strikes her to be of ever “increasing importance… [as] problems to be solved are getting ever more complex”. 

30 years ago, IDEO, one of the largest design consultancies around the world, was busy designing the world’s first commercial computer mouse. Today, this innovative company employs design to take on challenges of systemic natures—these include reducing obesity rates, developing conscious energy-consumption behavior, and increasing access to safe drinking water. 

“There are, today, many such systemic problems emerging,” Kershaw notes. So to prepare children with the ability to tackle these more complex problems within their workplace, in society and in life, they need to be “educated in creativity”. 

If we go back to the notion that creativity is about problem solving, then with creativity, innovative solutions can be executed in all industries—even those not viewed as ‘cutting edge’. 

Take Spanish fast-fashion retailer Zara, for example. It is one such company that uses creativity to develop cutting-edge solutions. Zara has been recognized for having one of the most sophisticated supply-chain management systems in the world. Unlike its competitors, the clothing retailer’s unique business model, of short decision-making durations that cause no delays in shipping, makes new on-trend clothing available for sale in a timelier manner—resulting in unparalleled business advantages. 

But for creativity to flourish in all industries, creative people must first exist. So in this fast-paced and ever-changing world, where problems are getting more intricate and new skills are required, how do education systems keep up with times, for schools and teachers to edify the future generation to be creative? Could it be the case where schools are killing creativity? 

In Singapore, for example—where the fundamental purpose of education has not changed—creativity in education is almost non-existent; teachers impart knowledge to students and students imbibe knowledge. 

Kershaw says that creativity in Singapore has been on the education agenda for many, many years, “but still feels like it exists only on the fringes”. 

For creativity to become meaningful, the purpose of school must first be rethought and discussed. “The purpose of education was once [useful and] perfectly-designed to do what was [supposed to] be done. But the world has moved on, requiring new skills,” she explains. “For a country to be successful, its education must move with the times.” 

New purposes for schools should be created and worked towards. Teachers could be more about “curators of learning experiences” rather than “broadcasters of information”; and students less spoon-fed and less like sponges that merely soak in information. 

“If Singapore sets itself a new purpose for schools, it would be a relatively straightforward task to create a series of briefs to set changes in motion for the redesign of curriculums, KPI’s and roles of teachers,” Kershaw adds. “Schools could prototype new ways of working and incrementally move towards a new purpose.” 

Over the Atlantic in California, USA, IDEO has been supporting Ormandale Elementary School to shift its philosophy to ‘Investigative Learning’. Kershaw explains that “it is about inspiring students to be seekers of knowledge rather than passive receivers of information”. 

Teachers could also play a major role in taking a different approach to learning, by experimenting with new ways of engaging students. “For example, how might a lesson be redesigned so it has a balance between imparting information and enabling students to participate in some form of ‘discovery’ activity?” she adds. 

IDEO’s ‘Design Thinking for Educators’ is an option that can help empower educators to create impactful solutions. The educational toolkit offers new ways for designing lesson plans, which could encourage creativity. 

The open platform ‘Back to School’ is also another avenue where teachers and students—and in fact, anyone, such as doctors and lawyers—can access and share what they have tried and learnt. 

IDEO’s method used to encourage creativity? Simply, “a human-centered design approach.” 

A method that can be applied by any industry, where employees go out into the world to get inspired by things, people, situations in different cultures, countries and industries. 

“We use qualitative research methodologies, such as ethnography; we use techniques, such as brainstorming to generate ideas; we prototype extensively to bring ideas to life… and we iterate rapidly to learn faster and succeed sooner,” Kershaw elaborates. 

But is there a pitfall of making creativity central in every aspect? What would it mean if the children of the future become “too creative”? 

In general, curiosity is an imperative personality trait that makes one creative, so that one thinks about “how things could [always] be better”. But being “too creative” means being a “prolific generator of ideas”, she says. In itself, this is not a bad thing. “But it’s often unproductive if that person does not also converge those ideas to make them actionable and act on them.” 

Perhaps what Kershaw implies is the wise old adage that there should be moderation in all aspects—even when it comes to creativity. One can be as creative as he or she wants, so long as it’s put to good use when it comes to what’s important. Prolific idea-generators could work with people who can build on the ideas, and turn the ideas into practical and valuable solutions. When finding solutions to problems, creativity should be free to blossom, but the need to focus must not be missed out and the superfluous must be skillfully pruned back. 

To nurture creativity, education systems should find new ways of adapting, and not undermining, creativity. Instead, a system as a whole should work towards being an institution that can challenge and encourage a child’s budding intelligence. 


—————————————————————————————————————



Andrea Kershaw, Location Director of IDEO, Singapore, observes that creativity is at the fringe, rather than at the center of the educational experience. She shares why enabling creativity is so important now, and how teachers, who are in fact creative leaders, can be enabled to become drivers of change. 

IDEO is a global design and innovation firm, consistently ranked as one of the most innovative companies in the world. It engages with a variety of sectors and clients to create positive impact. 

‘Andy Warhol: 15 Minutes Eternal’

(In collaboration with: Syafiqah Omar) 

“In the future, everyone will be famous for 15 minutes.” 
—Andy Warhol 


While he prophesied everyone’s “15 minutes of fame”—which became possible with the rise of social media—his 15 minutes continues to live on even 25 years after the artist’s death. 

The pop artist and cultural icon Andy Warhol resumes to be relevant today (as he was within his lifetime), owing to the fact he was able to plug into human emotions. The filmmaker, publisher, artist, painter and portraitist made critical statements on society, by tapping on timeless themes society is fixated on and identifies with—spanning beauty, celebrity, and tragedy. 



To commemorate the 25th death anniversary of this man who brought pop culture to the masses, for the first time ever, Warhol’s works will travel to museums around Asia, starting with the ArtScience Museum at Marina Bay Sands in Singapore this March, from The Andy Warhol Museumlocated in the artist’s hometown Pittsburgh. 



What organizers have termed a “massive retrospective tour”, ‘The Andy Warhol: 15 Minutes Eternal’ exhibition will feature paintings, drawings, sculptures, films, portraits, and video of the legendary 20th century artist—accompanied with documentations, interactive timelines, photographs and archival material. 



These artworks include his signature pieces, such as Marilyn Monroe (1967)Campbell’s Soup (1961)The Last Supper (1986), and iconic Self-Portraits, as well as his lesser-known works from his formative years. 

Fans of the late artist, who died at age 58 in 1987, will be able to trace his artistic journey, beginning from the 1940s to the culmination of his last stages in the 1980s, in four stages at the exhibition—his “Early Years” (1940s to 1950s), “The Factory Years” (1960s), “Exposures” (1970s), and “The Last Supper” (1980s). 



“Visitors will walk through Andy Warhol’s life, learn about his inspiration and be inspired by his creativity,” says Nick Dixon, Executive Director of the ArtScience Museum at Marina Bay Sands. 

The ‘ walk through’ of his life presents various phases of his artistic career. These phases touch on: his early influences in his art as a child; his works as a commercial artist/an illustrator; his experiments with various mediums and collaborations; his celebrity portraits, avant-garde films and abstract paintings; to his last pieces before his death. 





BRINGING WARHOL TO THE MASSES 

“[Even] for someone who’s never seen or heard of Andy Warhol, it’s a good place to come to learn about him,” says Eric Shiner, Director of The Andy Warhol Museum. 

“The exhibition will show visitors the multiple facets of Warhol’s talents and how art can come in many forms.” 

Although the number of artworks in this exhibition can’t outshine the collection of 900 artworks at The Andy Warhol Museum, ‘Andy Warhol: 15 Minutes Eternal’ is considered to have the most-extensive collection for a ‘touring’ exhibition thus far. 

According to Shiner, previous ‘Andy Warhol’ exhibitions at the Museum Of Modern Art can’t compare to this current 260-artwork show. 

These 260 pieces that were chosen were considered “the best of the collection”, Shiner adds. 



The show also provides interesting interactive experiences: at the ‘Photo booth’ visitors can dress up in available costumes (Warhol’s fright wig) to tap into their inner ‘Warhol’ or ‘Edie Sedgwick’ to be “a star for 15 minutes” and capture their experiences in a photobooth; and (as a reproduction of Warhol’s whimsical Silver Clouds (1966) piece) at ‘The Factory’ visitors can play with floating silver helium balloons. 

To make the show more accessible to a larger audience, the exhibition is also catered to the visually impaired and children. 





The descriptions of works carry Braille translations, and some outlines of paintings have been reproduced with embossing. 

For the young visitors, certain works are displayed at a much-lower eye level, and text adapted to suit them. 



THE SPREAD OF WARHOL’S PHILOSOPHY IN ASIA 

To explore Warhol’s influence on contemporary Southeast Asian artists, the exhibition also features 16 works of artists and students from Singapore, Thailand and Malaysia. 



Students re-appropriated Warhol’s technique by infusing it with Asian mythical figures and local food labels, among others. 

“We’re contextualizing Warhol’s influence in the region and demonstrating how Asian art can bridge the East-West divide,” says Dixon.



Shiner noted that Warhol himself traveled to Asia in 1956, making stops in Japan and Thailand, and winning fans over with his unique way of looking at everyday things, seeing beauty in everything. 


The ‘Andy Warhol: 15 Minutes Eternal’ exhibition runs from 17 March 2012 till 12 August 2012 at the ArtScience Museum at Marina Bay Sands, Singapore, before making its way to four other key major cities in Asia, namely Hong Kong, Shanghai, Beijing and Tokyo, over a span of 27 months.

Why Legendary is Synonymous With Steve Jobs

The passing of Steve Jobs. 13 hours later: 13,284 blog posts, 30,905 news mentions, and 2.5 million tweets—that’s more than 10,000 tweets per second (topping tweet records even the King of Pop couldn’t achieve). The numbers speak for themselves. 

The mastermind behind the US$300 billion empire that revolutionized personal computing, telephony and music, passed away in Palo Alto, California at the age of 56. 

Like its logo of a bitten apple—that was originally implemented so it could be recognized as an apple, and not a tomato—a piece of Apple Inc is gone. That piece co-founded the company with a logo that is something not “perfect”—very much like how nothing created by man is perfect—but is something that sums up to have arguably improved humanity as a whole. 

This man changed the way we lived, worked, and saw things. He truly was a pioneer in his own right—he made computers personal, put the internet in our pockets, and as US President Barack Obama put it, allowed the “information revolution” not only to be “accessible”, but also “intuitive and fun”. 

Even though most of us who mourn his death have not met the man in person, many learned of his death through the devices that he had a hand in creating. 

Often described as “legendary” and “visionary”, but how exactly did Jobs create such a huge impact, that his passing: topped tweet records, and was deemed a “great loss”? 

The answer to that is almost too simple, and yet, it’s quite the truth: he knew what was important and what he wanted. 

At a WWDC keynote four months ago, Jobs was spotted by writer John Gruber, sporting his trademark attire of blue jeans, black turtleneck and worn out gray New Balance 933s—but having “fresh bright grass stains” on his sneakers. 

“He could afford to buy the factory that made them,” Gruber thought to himself. So why wear a grass-stained pair for the keynote? Jobs didn’t care. He knew what to care about—and grass stains on his shoes just didn’t make the cut. 

Rumor is that sometimes Jobs cared too much about his company and its products, that he was harsh on his workers. When Apple’s MobileMe was a flop when it first started in 2008, Jobs was intolerant of the failure.An article by Adam Lashinsky for Forbes claimed that Jobs doled out on the team: “Can anyone tell me what MobileMe is supposed to do?” Having received a satisfactory answer, he continued, “So why the **** doesn’t it do that?” And he replaced the team leader on the spot. 

But if not for this perfectionist streak, what started from his parents’ garage with his childhood friend Steve Wozniak, Apple Inc might never have become one of the world’s most successful companies. Over the years, Apple has been churning out products that their consumers need and want, ahead of its time. This happens without the aid of market research or focus groups, thriving solely on Job’s foresight. The man had an almost intuitive insight into what was innovative. 

In 1976, when the 26-year-old entrepreneur walked into Xerox parc research center and saw the first computer mouse in the world that was not yet out in the market, he already knew it was something. 

Jobs was described—by Malcolm Gladwell—to be jumping around, saying: “Why aren’t you doing anything with this? This is the greatest thing. This is revolutionary!” 

The Xerox mouse had three buttons, and with it people wouldn’t have to type commands anymore—changing the way they worked. But improvements were needed. 

Jobs went back to Apple demanding: a one-button mouse that would cost fractions of Xerox’s, could move around without constantly getting stuck, and a next generation computer with menus and windows. 

Why radically simplify the product, and the specificity of “one button”? Learning to use a mouse would’ve been a feat itself. 

“To make it as simple as possible, with just one button, was pretty important,” Dean Hovey, co-creator of the first computer mouse and co-founder of IDEO, said. 

Soon after that, Xerox scrapped the mouse idea they had and withdrew from personal computers altogether. Apple, on the other hand, stuck it out and the outcome product was the Macintosh, a computer closer to something we’re more familiar with. 

Without Jobs, today’s computer mouse, multi-typefaces and proportionally-spaced fonts on computers probably wouldn’t exist. Apple wouldn’t have become one of the most valuable companies in the world. 

The relentless leader steered the ship everyday, stepping down only six weeks before he died, leaving with a note to his workers: “I have always said if there ever came a day when I could no longer meet my duties and expectations as Apple’s CEO, I would be the first to let you know.” Unfortunately, that day came. 

Jobs suffered from a rare form of pancreatic cancer, that even his worth of US$8.3 billion couldn’t save him. According to the American Cancer Society, pancreatic cancer is the only type of cancer with survival rates of no more than single digits. 

He neglected his health for his work, as he lived by the mantra: “If you live each day as if it were your last, someday you’ll most certainly be right.” 

At 7.30AM on Wednesday 5 October 2011, the ex-CEO of Apple was most certainly right, as he breathed his last breath. 

But death or wealth didn’t matter to the creative genius. To him being the richest man in the cemetery didn’t matter. “Going to bed at night saying we’ve done something wonderful… that’s what matters to me,” he once said. 

The man left the world resonating from his profound impact, which, as Bill Gates, former chief executive of Microsoft put it, would “be felt for many generations” to come. Jobs’ revolutionary innovations, that have pushed the human race forward, will most likely live on and evolve—symbolic of the eternal difference he made in our lives.

The Innovation Complex


Innovation is in a designer’s blood, but what does it mean to be innovative—and can it be learnt, or must it be discovered? 


Design is a process that needs careful thought and planning; a designer is a thinker, whose job it is to move thought to action. When it comes to successful designs, the word “innovative” is often bandied as a superlative—but what exactly does it mean? 

“Design and innovation are ultimately about making people’s lives better,” Pontus Wahlgren, European Design Director of IDEO London tells TAXI. “It’s moving humanity forward to improve our current condition”. 

This means that innovation should not only be carried out by cutting-edge, design-savvy companies, but also by other industries. Anything from products, services, social activities, and business concepts and managements can be considered innovative. 


Get to solutions faster by bringing together multi-disciplinary teams to think, build and collaborate. 

In general, there is no single definition of “innovation”, but there are two kinds of innovation: radical and incremental. Incremental innovation is when small changes or improvements are made to something, while radical innovation is when something big is created. 

“When someone creates a computer, it’s radical,” Ken Friedman, Distinguished Professor and Dean of Swinburne University of Technology’s Faculty of Design says. “When someone improves a computer software, that’s incremental.” 

Radical innovations are breakthroughs in technology. To create breakthroughs, exploring new technology and having a high degree of knowledge are required. Take the story of the first computer mouse, for example. Designed by IDEO for Apple in 1980, the ubiquitous device started with the unlikeliest of things: underarm deodorants. 


Designer turned educator Kiran Bir Sethi started Riverside, a K-8 school in Ahmedabad, India, to help children understand that they can make a difference in the world. Sethi spread her can-do message to millions of 10- to 13-year-olds across India through a contest called Design for Change, a recent winner of an INDEX Award. 

“I went to Walgreens…wandered around and bought all the underarm deodorants that I could find, because they had that ball in them,” Dean Hovey IDEO co-founder and the man credited for the mouse told The New Yorker

In the process of designing the mouse, Hovey experimented with various arrangements and ball bearings, gaining wider amounts of knowledge about the parts he proposes to integrate into the product. 

Like all radical innovations, there was much uncertainty of its success when it was first introduced in the market—which is why before Apple released their first mouse, Xerox PARC scrapped their mouse idea. But eventually the success of the mouse helped Apple to stay competitive in the long run, and many other companies adapted the product. 



AN OPEN MIND 

To achieve either types of innovation, many forget the fundamentals: understanding people’s latent needs and designing solutions for them. Wahlgren says this should take precedence over all other ideas. “It’s important to avoid imposing a solution on people,” he explains. “Simply strive to understand what your end consumer truly needs and create solutions for them.” 


Pontus Wahlgren is a Design Director based in IDEO’s UK office. 

Designers shouldn’t hazard solutions but rather design into the context. And when designing for humans, the product or service should always be human-centered. Apple’s first mouse only had one button, to avoid bombarding users. 

“We came around to the fact that learning to mouse is a feat in and of itself, and to make it as simple as possible, with just one button, was pretty important,” Hovey added. 

At IDEO, user desirability is one of the few elements that make up “good design”—the others being technical feasibility and commercial viability. For user-desirable products and experiences, both form and function are of equal significance and have to work hand-in-hand. 

“If the solution shows the user how to intuitively use something, then the aesthetics should take care of themselves, and even help in doing so,” Wahlgren adds. 

And when working towards favorable outcomes, mindsets and characteristics are also important. Wahlgren feels that to be innovative, one has to stay curious and interested, be willing, have an open mind, and not be afraid of making mistakes. 

“An open mind to see possibilities beyond obstacles…be willing to approach problems, learn and share ideas…and be open to criticism,” he notes. 



LEAVE THOSE KIDS ALONE 

Having those traits may go a long way, but it is hardly enough. An innovative streak, like artistic creativity, must be harnessed—it can’t be called up at will and it requires plenty of practice. But can it be taught? 

Friedman argues that innovation as a quality can’t be taught—“You can’t teach ‘good design’ either,” he says—but instead, can be nurtured. “What you can do is help develop and teach good ways of working and habits that could help create something innovative,” he explains. 

On the other hand, the IDEO designer thinks it can be taught—“but not in the abstract”, he qualifies. To illustrate his point, Wahlgren cites Kiran Bir Sethi’s Design For Change program for schools as an example. 

“[Bir Sethi] shows the power of teaching kids that they can, and not that they can’t,” he spells out. Compared to this, adults tend to box themselves up in a particular mode of thinking, a bad habit cultivated from fear of having their ideas rejected by others. 

What Bir Sethi does is encourage children to explore their creative freedom, encouraging them to imagine out of the ordinary and not shut down anything that has a flicker of promise. 


Prototyping or building to think accelerates learning during the design process. Here are early mock-ups leading to the design of the Steelcase i2i Chair. 

It’s not a hard and fast way of teaching how to be innovative, but perhaps what Wahlgren is getting at is that innovation has to be practiced and experienced—you might not be able to teach it as you would math, but you can choose not to stifle it. 

Friedman agrees: “It’s just that with good habits and processes, they generate good outcomes.” 

“It’s not as though designers are more innovative than ordinary people.” 



TRIAL BY FIRE 

In 2000, Professor Friedman wrote a paper, “Creating Design Knowledge: From Research into Practice”, arguing that “because knowledge is human, developing knowledge requires thinking and practice, mind and body both. Mindless recording will not transform experience into knowledge”. 

The university he works at, Swinburne, recently opened a “Learning Labs” design program, in which students could hone good working habits and processes. The lab is modeled after the Design Factory in Aalto University, a Finnish institution. 

For students at the Learning Labs, “testing, model making, prototyping and user-interaction” would be part of the design outcomes, says Professor Kalevi Ekman, director of the Aalto Design Factory says. 

In different schools or faculties, there are different ways of ‘teaching’ innovation. But at a design school on a university level, Professor Ekman says that Aalto or Swinburne “focuses more on the user, creativity, searching for problems and methods for communicating the solution concepts, and seeing the big picture on a holistic”. 

In this working environment, students from various backgrounds try their hands at real work. Although the atmosphere would be lenient with “no office hours, low bureaucracy, no hierarchy” and students are allowed to work independently, they would be entrusted with real life clients and projects, Ekman adds. 

“[The program is] an operational environment for courses, research and activities with business partners,” Ekman describes. Students from various backgrounds are assembled into teams to generate and execute ideas—as most successful design solutions require a several kinds of expertise—and they’ve a wealth of tools at their disposal. 

Machine shops, electro shops, knitting machine shops along with carefully tailored spaces for collaboration and prototyping are set up in the Design Factory, according to Ekman. 



WORKING TOGETHER 

“90% of every design business is execution,” Friedman states. “What makes an organization innovative and successful is when people work together to achieve a common goal.” 

Take Apple for example. It designs operating systems, apps, and the hardware they run on, a gargantuan task that brings together industrial designers, software engineers and marketers. The attention to detail on Apple’s computers mirrors the sleek user experience on its operating system, and they’re all tied together by a brand that’s second to none. 

Although thinking up new practices can be catalyzed by poor performances, it doesn’t mean innovative organizations with the best designers should force failure upon themselves in the early stages of a project. In fact, failure should come naturally—not that that’s a bad thing. 

“To win the game, lots of practice in execution is needed to find new ways and strategies,” Friedman continues, “even with a soccer team of the best players.” 

Organizations need to prototype and try new execution strategies for various sectors, which could range from manufacturing to services. 



“FAIL FASTER, SUCCEED SOONER” 

To arrive at Apple’s level of finesse, prototyping needs to be a quick and constant effort—if anything to smoothen out the creases. “By prototyping many options early on, sharing with others and learning from each attempt, you are mitigating risk and accelerating learning,” Wahlgren explains. 

IDEO’s mantra to the entire exercise? “Fail faster, succeed sooner.” 

But too often, designers fall into the pitfall of believing they are finished with the design at the prototyping stage. 

“Prototyping is a way to learn through the creative process,” Wahlgren says. “But you need to allow time to explore the softer sides of the design by iteratively crafting and refining your work, even all the way to the production line.” 

Another risk designers tend to underestimate is “relying too much on technicalities of the process”, Wahlgren observes. 

There is no formula that can be followed to succeed and innovate, as by doing so, “you are not allowing the space to trust your gut,” he says. 

When designers simply follow formulas, they preconceive notions of the solutions; they don’t fully experience and pay attention to what they have to solve, which could be deemed hazardous. Many designers miss out on valuable insights that could’ve been gained through their own experiences. 

To design innovative solutions, purpose and planning play crucial roles. As Silicon Valley legend Steve Jobs says, it’s not just about what it eventually looks like or feels like—“design is how it works”. 

In a perfect world

In a perfect world,
Socks will always find their sock partners
Like unmistakeable lovers
And they will never part—
even though they remain separate like islands—
Because they’re meant to be: perfect for each other.

The idea of you.

“She said, ‘I don’t love you, I love the idea of you’,” he told me, “and she left.”
“Wow, deep…” I returned in jest. “But unoriginal.”
“What do you mean?”
“I mean it’s taken out of a movie or novel, called ‘Freedom Writers’, great movie! And then one of the characters reply to that: ‘But it’s such a great idea.’ So it just means that she’s unoriginal, and just wants drama in her life, and a life like a movie script. How cliché!”
“Doesn’t everyone?”
“Only idealists, and you forget there are realists.”
“Like you.”
“Yes, like yours truly,” I bowed. “But thank heavens she’s done, now move on! No point wasting time on some unoriginal slag.”
He sighed, and his breath hung in the air between us. I knew from then he loved her too much. He loved too easily, Mel was his sixth, and boy was he serious. Not sure what there was to be serious about but the stories she creates in her head—for her face, body and personality combined, can’t beat a piece of blank paper at being intriguing, I kid not.

But you can’t ever stop someone from falling easily. You just have to be the one who stands at the side, waiting to help carry their heavy heart; knowing that assisting in their unburdening will cause you burden, but you stand tall with shoulders ready to carry the weight of the sky crashing down on you anyway. That’s all a friend can do, a friend who’s always loved him.

For someone who loves easily, he never loved me. Not because of the lack of space in his heart, but for the fact that he doesn’t swing that way—I’m gay. And he doesn’t know.

: Highlights Spotlight: DesignTAXI's Anthea Quay

pulsenews:

We’re big fans of DesignTAXI here at Pulse: the site is bursting with compelling stories, fascinating tidbits, and more.

We were dying to know: what does the DesignTAXI team read? We spoke to Editor Anthea Quay about what pieces she’s Highlighting this week, and what sort of stories inspire her to create such a—well, inspiring publication. 

Tell me more about what you do for DesignTAXI: 

I keep my eyes open for creative, compelling content to provide inspiration to readers and readers-to-be of DesignTAXI. Together with a great team of writers, we work to pick out trends and other fresh, amusing or fascinating things that help people stay on top of design, culture and technology, and learn more about the creative and innovative world.  

What do you like about Pulse Highlights?

Pulse Highlights lets you know what’s interesting, as recommended by your friends, family or other likeminded people. And it also lets you ‘curate’–pardon the overuse of the word–or collect interesting stories for future or much later reference, so you can always go back to refer what you’ve highlighted. On top of that it lets you share via Twitter, Facebook and email. 

What sort of stories do you like to Highlight?

For the responsible writer that I am: anything creative, advertising, design, and technology–even science. 

For the inner hopeless-romantic, slightly-loony hippie in me: anything that captures love or talks about saving the earth, from photography projects to books and articles. 

What have you Highlighted this week?

image

Hands

Warmth on a cold day
At the softness of a touch—
Her kind, loving hands.

Heart of all trades

There was once a boy and a girl who traded hearts. 

Keep it safe, she said, take good care of it. She placed his heart in a jewel-encrusted box. 

Of course, don’t worry, he replied, holding hers in his hand. 

They parted ways across the lands, for days, months, and years. The hearts grew, as hearts always do. Heavy, they sometimes got, as heavy as they get strong. To some hearts were burdensome. So many choose not to have any. But to those who wish to carry them, begs another question. 

Over oceans, the boy travelled, with her heart unknowingly slowing him down. It anchored him. But it was getting too much to bear. 

He crumpled her heart in his hand and flung it like a pebble into the waters. It sunk, and he carried on traveling freely. 

And in her box, his heart turned to stone. 

Andrea Kershaw of IDEO on Creativity In Education


We’ve all heard the story about the toddler, on Christmas morning, playing with just the empty box that housed his gifts more than the toys that were inside them. Such a scenario suggests that children are born naturally with a capacity to imagine and create. 

If you watch a child play, say, with a toy where different shapes have to be put into its matching-shaped holes, most studies show that the child would at first struggle to put a round-shape into a round-hole. After a few attempts at the toy, however, the action develops into second nature. 

“Children are fantastic at learning through associated situations to deal with problems,” Andrea Kershaw, Location Director of IDEO Singapore, says. “They make inferences from one situation that was like but not the same as another situation they encountered.” 

This instinct—of wanting to engage with open possibilities and solve problems—that comes naturally shows that humans have such inherent abilities. 

But if the world were to solely rely on this ‘instinct’, and sit back and relax, the future might be vacant of innovative prodigies—such as Thomas Edison, recently-knighted Apple design guru Sir Jonathan Ive, and fashion legend Karl Lagerfeld, so to speak. 

To develop creativity, Kershaw believes that education is paramount. In fact, she says, it strikes her to be of ever “increasing importance… [as] problems to be solved are getting ever more complex”. 

30 years ago, IDEO, one of the largest design consultancies around the world, was busy designing the world’s first commercial computer mouse. Today, this innovative company employs design to take on challenges of systemic natures—these include reducing obesity rates, developing conscious energy-consumption behavior, and increasing access to safe drinking water. 

“There are, today, many such systemic problems emerging,” Kershaw notes. So to prepare children with the ability to tackle these more complex problems within their workplace, in society and in life, they need to be “educated in creativity”. 

If we go back to the notion that creativity is about problem solving, then with creativity, innovative solutions can be executed in all industries—even those not viewed as ‘cutting edge’. 

Take Spanish fast-fashion retailer Zara, for example. It is one such company that uses creativity to develop cutting-edge solutions. Zara has been recognized for having one of the most sophisticated supply-chain management systems in the world. Unlike its competitors, the clothing retailer’s unique business model, of short decision-making durations that cause no delays in shipping, makes new on-trend clothing available for sale in a timelier manner—resulting in unparalleled business advantages. 

But for creativity to flourish in all industries, creative people must first exist. So in this fast-paced and ever-changing world, where problems are getting more intricate and new skills are required, how do education systems keep up with times, for schools and teachers to edify the future generation to be creative? Could it be the case where schools are killing creativity? 

In Singapore, for example—where the fundamental purpose of education has not changed—creativity in education is almost non-existent; teachers impart knowledge to students and students imbibe knowledge. 

Kershaw says that creativity in Singapore has been on the education agenda for many, many years, “but still feels like it exists only on the fringes”. 

For creativity to become meaningful, the purpose of school must first be rethought and discussed. “The purpose of education was once [useful and] perfectly-designed to do what was [supposed to] be done. But the world has moved on, requiring new skills,” she explains. “For a country to be successful, its education must move with the times.” 

New purposes for schools should be created and worked towards. Teachers could be more about “curators of learning experiences” rather than “broadcasters of information”; and students less spoon-fed and less like sponges that merely soak in information. 

“If Singapore sets itself a new purpose for schools, it would be a relatively straightforward task to create a series of briefs to set changes in motion for the redesign of curriculums, KPI’s and roles of teachers,” Kershaw adds. “Schools could prototype new ways of working and incrementally move towards a new purpose.” 

Over the Atlantic in California, USA, IDEO has been supporting Ormandale Elementary School to shift its philosophy to ‘Investigative Learning’. Kershaw explains that “it is about inspiring students to be seekers of knowledge rather than passive receivers of information”. 

Teachers could also play a major role in taking a different approach to learning, by experimenting with new ways of engaging students. “For example, how might a lesson be redesigned so it has a balance between imparting information and enabling students to participate in some form of ‘discovery’ activity?” she adds. 

IDEO’s ‘Design Thinking for Educators’ is an option that can help empower educators to create impactful solutions. The educational toolkit offers new ways for designing lesson plans, which could encourage creativity. 

The open platform ‘Back to School’ is also another avenue where teachers and students—and in fact, anyone, such as doctors and lawyers—can access and share what they have tried and learnt. 

IDEO’s method used to encourage creativity? Simply, “a human-centered design approach.” 

A method that can be applied by any industry, where employees go out into the world to get inspired by things, people, situations in different cultures, countries and industries. 

“We use qualitative research methodologies, such as ethnography; we use techniques, such as brainstorming to generate ideas; we prototype extensively to bring ideas to life… and we iterate rapidly to learn faster and succeed sooner,” Kershaw elaborates. 

But is there a pitfall of making creativity central in every aspect? What would it mean if the children of the future become “too creative”? 

In general, curiosity is an imperative personality trait that makes one creative, so that one thinks about “how things could [always] be better”. But being “too creative” means being a “prolific generator of ideas”, she says. In itself, this is not a bad thing. “But it’s often unproductive if that person does not also converge those ideas to make them actionable and act on them.” 

Perhaps what Kershaw implies is the wise old adage that there should be moderation in all aspects—even when it comes to creativity. One can be as creative as he or she wants, so long as it’s put to good use when it comes to what’s important. Prolific idea-generators could work with people who can build on the ideas, and turn the ideas into practical and valuable solutions. When finding solutions to problems, creativity should be free to blossom, but the need to focus must not be missed out and the superfluous must be skillfully pruned back. 

To nurture creativity, education systems should find new ways of adapting, and not undermining, creativity. Instead, a system as a whole should work towards being an institution that can challenge and encourage a child’s budding intelligence. 


—————————————————————————————————————



Andrea Kershaw, Location Director of IDEO, Singapore, observes that creativity is at the fringe, rather than at the center of the educational experience. She shares why enabling creativity is so important now, and how teachers, who are in fact creative leaders, can be enabled to become drivers of change. 

IDEO is a global design and innovation firm, consistently ranked as one of the most innovative companies in the world. It engages with a variety of sectors and clients to create positive impact. 

‘Andy Warhol: 15 Minutes Eternal’

(In collaboration with: Syafiqah Omar) 

“In the future, everyone will be famous for 15 minutes.” 
—Andy Warhol 


While he prophesied everyone’s “15 minutes of fame”—which became possible with the rise of social media—his 15 minutes continues to live on even 25 years after the artist’s death. 

The pop artist and cultural icon Andy Warhol resumes to be relevant today (as he was within his lifetime), owing to the fact he was able to plug into human emotions. The filmmaker, publisher, artist, painter and portraitist made critical statements on society, by tapping on timeless themes society is fixated on and identifies with—spanning beauty, celebrity, and tragedy. 



To commemorate the 25th death anniversary of this man who brought pop culture to the masses, for the first time ever, Warhol’s works will travel to museums around Asia, starting with the ArtScience Museum at Marina Bay Sands in Singapore this March, from The Andy Warhol Museumlocated in the artist’s hometown Pittsburgh. 



What organizers have termed a “massive retrospective tour”, ‘The Andy Warhol: 15 Minutes Eternal’ exhibition will feature paintings, drawings, sculptures, films, portraits, and video of the legendary 20th century artist—accompanied with documentations, interactive timelines, photographs and archival material. 



These artworks include his signature pieces, such as Marilyn Monroe (1967)Campbell’s Soup (1961)The Last Supper (1986), and iconic Self-Portraits, as well as his lesser-known works from his formative years. 

Fans of the late artist, who died at age 58 in 1987, will be able to trace his artistic journey, beginning from the 1940s to the culmination of his last stages in the 1980s, in four stages at the exhibition—his “Early Years” (1940s to 1950s), “The Factory Years” (1960s), “Exposures” (1970s), and “The Last Supper” (1980s). 



“Visitors will walk through Andy Warhol’s life, learn about his inspiration and be inspired by his creativity,” says Nick Dixon, Executive Director of the ArtScience Museum at Marina Bay Sands. 

The ‘ walk through’ of his life presents various phases of his artistic career. These phases touch on: his early influences in his art as a child; his works as a commercial artist/an illustrator; his experiments with various mediums and collaborations; his celebrity portraits, avant-garde films and abstract paintings; to his last pieces before his death. 





BRINGING WARHOL TO THE MASSES 

“[Even] for someone who’s never seen or heard of Andy Warhol, it’s a good place to come to learn about him,” says Eric Shiner, Director of The Andy Warhol Museum. 

“The exhibition will show visitors the multiple facets of Warhol’s talents and how art can come in many forms.” 

Although the number of artworks in this exhibition can’t outshine the collection of 900 artworks at The Andy Warhol Museum, ‘Andy Warhol: 15 Minutes Eternal’ is considered to have the most-extensive collection for a ‘touring’ exhibition thus far. 

According to Shiner, previous ‘Andy Warhol’ exhibitions at the Museum Of Modern Art can’t compare to this current 260-artwork show. 

These 260 pieces that were chosen were considered “the best of the collection”, Shiner adds. 



The show also provides interesting interactive experiences: at the ‘Photo booth’ visitors can dress up in available costumes (Warhol’s fright wig) to tap into their inner ‘Warhol’ or ‘Edie Sedgwick’ to be “a star for 15 minutes” and capture their experiences in a photobooth; and (as a reproduction of Warhol’s whimsical Silver Clouds (1966) piece) at ‘The Factory’ visitors can play with floating silver helium balloons. 

To make the show more accessible to a larger audience, the exhibition is also catered to the visually impaired and children. 





The descriptions of works carry Braille translations, and some outlines of paintings have been reproduced with embossing. 

For the young visitors, certain works are displayed at a much-lower eye level, and text adapted to suit them. 



THE SPREAD OF WARHOL’S PHILOSOPHY IN ASIA 

To explore Warhol’s influence on contemporary Southeast Asian artists, the exhibition also features 16 works of artists and students from Singapore, Thailand and Malaysia. 



Students re-appropriated Warhol’s technique by infusing it with Asian mythical figures and local food labels, among others. 

“We’re contextualizing Warhol’s influence in the region and demonstrating how Asian art can bridge the East-West divide,” says Dixon.



Shiner noted that Warhol himself traveled to Asia in 1956, making stops in Japan and Thailand, and winning fans over with his unique way of looking at everyday things, seeing beauty in everything. 


The ‘Andy Warhol: 15 Minutes Eternal’ exhibition runs from 17 March 2012 till 12 August 2012 at the ArtScience Museum at Marina Bay Sands, Singapore, before making its way to four other key major cities in Asia, namely Hong Kong, Shanghai, Beijing and Tokyo, over a span of 27 months.

Why Legendary is Synonymous With Steve Jobs

The passing of Steve Jobs. 13 hours later: 13,284 blog posts, 30,905 news mentions, and 2.5 million tweets—that’s more than 10,000 tweets per second (topping tweet records even the King of Pop couldn’t achieve). The numbers speak for themselves. 

The mastermind behind the US$300 billion empire that revolutionized personal computing, telephony and music, passed away in Palo Alto, California at the age of 56. 

Like its logo of a bitten apple—that was originally implemented so it could be recognized as an apple, and not a tomato—a piece of Apple Inc is gone. That piece co-founded the company with a logo that is something not “perfect”—very much like how nothing created by man is perfect—but is something that sums up to have arguably improved humanity as a whole. 

This man changed the way we lived, worked, and saw things. He truly was a pioneer in his own right—he made computers personal, put the internet in our pockets, and as US President Barack Obama put it, allowed the “information revolution” not only to be “accessible”, but also “intuitive and fun”. 

Even though most of us who mourn his death have not met the man in person, many learned of his death through the devices that he had a hand in creating. 

Often described as “legendary” and “visionary”, but how exactly did Jobs create such a huge impact, that his passing: topped tweet records, and was deemed a “great loss”? 

The answer to that is almost too simple, and yet, it’s quite the truth: he knew what was important and what he wanted. 

At a WWDC keynote four months ago, Jobs was spotted by writer John Gruber, sporting his trademark attire of blue jeans, black turtleneck and worn out gray New Balance 933s—but having “fresh bright grass stains” on his sneakers. 

“He could afford to buy the factory that made them,” Gruber thought to himself. So why wear a grass-stained pair for the keynote? Jobs didn’t care. He knew what to care about—and grass stains on his shoes just didn’t make the cut. 

Rumor is that sometimes Jobs cared too much about his company and its products, that he was harsh on his workers. When Apple’s MobileMe was a flop when it first started in 2008, Jobs was intolerant of the failure.An article by Adam Lashinsky for Forbes claimed that Jobs doled out on the team: “Can anyone tell me what MobileMe is supposed to do?” Having received a satisfactory answer, he continued, “So why the **** doesn’t it do that?” And he replaced the team leader on the spot. 

But if not for this perfectionist streak, what started from his parents’ garage with his childhood friend Steve Wozniak, Apple Inc might never have become one of the world’s most successful companies. Over the years, Apple has been churning out products that their consumers need and want, ahead of its time. This happens without the aid of market research or focus groups, thriving solely on Job’s foresight. The man had an almost intuitive insight into what was innovative. 

In 1976, when the 26-year-old entrepreneur walked into Xerox parc research center and saw the first computer mouse in the world that was not yet out in the market, he already knew it was something. 

Jobs was described—by Malcolm Gladwell—to be jumping around, saying: “Why aren’t you doing anything with this? This is the greatest thing. This is revolutionary!” 

The Xerox mouse had three buttons, and with it people wouldn’t have to type commands anymore—changing the way they worked. But improvements were needed. 

Jobs went back to Apple demanding: a one-button mouse that would cost fractions of Xerox’s, could move around without constantly getting stuck, and a next generation computer with menus and windows. 

Why radically simplify the product, and the specificity of “one button”? Learning to use a mouse would’ve been a feat itself. 

“To make it as simple as possible, with just one button, was pretty important,” Dean Hovey, co-creator of the first computer mouse and co-founder of IDEO, said. 

Soon after that, Xerox scrapped the mouse idea they had and withdrew from personal computers altogether. Apple, on the other hand, stuck it out and the outcome product was the Macintosh, a computer closer to something we’re more familiar with. 

Without Jobs, today’s computer mouse, multi-typefaces and proportionally-spaced fonts on computers probably wouldn’t exist. Apple wouldn’t have become one of the most valuable companies in the world. 

The relentless leader steered the ship everyday, stepping down only six weeks before he died, leaving with a note to his workers: “I have always said if there ever came a day when I could no longer meet my duties and expectations as Apple’s CEO, I would be the first to let you know.” Unfortunately, that day came. 

Jobs suffered from a rare form of pancreatic cancer, that even his worth of US$8.3 billion couldn’t save him. According to the American Cancer Society, pancreatic cancer is the only type of cancer with survival rates of no more than single digits. 

He neglected his health for his work, as he lived by the mantra: “If you live each day as if it were your last, someday you’ll most certainly be right.” 

At 7.30AM on Wednesday 5 October 2011, the ex-CEO of Apple was most certainly right, as he breathed his last breath. 

But death or wealth didn’t matter to the creative genius. To him being the richest man in the cemetery didn’t matter. “Going to bed at night saying we’ve done something wonderful… that’s what matters to me,” he once said. 

The man left the world resonating from his profound impact, which, as Bill Gates, former chief executive of Microsoft put it, would “be felt for many generations” to come. Jobs’ revolutionary innovations, that have pushed the human race forward, will most likely live on and evolve—symbolic of the eternal difference he made in our lives.

The Innovation Complex


Innovation is in a designer’s blood, but what does it mean to be innovative—and can it be learnt, or must it be discovered? 


Design is a process that needs careful thought and planning; a designer is a thinker, whose job it is to move thought to action. When it comes to successful designs, the word “innovative” is often bandied as a superlative—but what exactly does it mean? 

“Design and innovation are ultimately about making people’s lives better,” Pontus Wahlgren, European Design Director of IDEO London tells TAXI. “It’s moving humanity forward to improve our current condition”. 

This means that innovation should not only be carried out by cutting-edge, design-savvy companies, but also by other industries. Anything from products, services, social activities, and business concepts and managements can be considered innovative. 


Get to solutions faster by bringing together multi-disciplinary teams to think, build and collaborate. 

In general, there is no single definition of “innovation”, but there are two kinds of innovation: radical and incremental. Incremental innovation is when small changes or improvements are made to something, while radical innovation is when something big is created. 

“When someone creates a computer, it’s radical,” Ken Friedman, Distinguished Professor and Dean of Swinburne University of Technology’s Faculty of Design says. “When someone improves a computer software, that’s incremental.” 

Radical innovations are breakthroughs in technology. To create breakthroughs, exploring new technology and having a high degree of knowledge are required. Take the story of the first computer mouse, for example. Designed by IDEO for Apple in 1980, the ubiquitous device started with the unlikeliest of things: underarm deodorants. 


Designer turned educator Kiran Bir Sethi started Riverside, a K-8 school in Ahmedabad, India, to help children understand that they can make a difference in the world. Sethi spread her can-do message to millions of 10- to 13-year-olds across India through a contest called Design for Change, a recent winner of an INDEX Award. 

“I went to Walgreens…wandered around and bought all the underarm deodorants that I could find, because they had that ball in them,” Dean Hovey IDEO co-founder and the man credited for the mouse told The New Yorker

In the process of designing the mouse, Hovey experimented with various arrangements and ball bearings, gaining wider amounts of knowledge about the parts he proposes to integrate into the product. 

Like all radical innovations, there was much uncertainty of its success when it was first introduced in the market—which is why before Apple released their first mouse, Xerox PARC scrapped their mouse idea. But eventually the success of the mouse helped Apple to stay competitive in the long run, and many other companies adapted the product. 



AN OPEN MIND 

To achieve either types of innovation, many forget the fundamentals: understanding people’s latent needs and designing solutions for them. Wahlgren says this should take precedence over all other ideas. “It’s important to avoid imposing a solution on people,” he explains. “Simply strive to understand what your end consumer truly needs and create solutions for them.” 


Pontus Wahlgren is a Design Director based in IDEO’s UK office. 

Designers shouldn’t hazard solutions but rather design into the context. And when designing for humans, the product or service should always be human-centered. Apple’s first mouse only had one button, to avoid bombarding users. 

“We came around to the fact that learning to mouse is a feat in and of itself, and to make it as simple as possible, with just one button, was pretty important,” Hovey added. 

At IDEO, user desirability is one of the few elements that make up “good design”—the others being technical feasibility and commercial viability. For user-desirable products and experiences, both form and function are of equal significance and have to work hand-in-hand. 

“If the solution shows the user how to intuitively use something, then the aesthetics should take care of themselves, and even help in doing so,” Wahlgren adds. 

And when working towards favorable outcomes, mindsets and characteristics are also important. Wahlgren feels that to be innovative, one has to stay curious and interested, be willing, have an open mind, and not be afraid of making mistakes. 

“An open mind to see possibilities beyond obstacles…be willing to approach problems, learn and share ideas…and be open to criticism,” he notes. 



LEAVE THOSE KIDS ALONE 

Having those traits may go a long way, but it is hardly enough. An innovative streak, like artistic creativity, must be harnessed—it can’t be called up at will and it requires plenty of practice. But can it be taught? 

Friedman argues that innovation as a quality can’t be taught—“You can’t teach ‘good design’ either,” he says—but instead, can be nurtured. “What you can do is help develop and teach good ways of working and habits that could help create something innovative,” he explains. 

On the other hand, the IDEO designer thinks it can be taught—“but not in the abstract”, he qualifies. To illustrate his point, Wahlgren cites Kiran Bir Sethi’s Design For Change program for schools as an example. 

“[Bir Sethi] shows the power of teaching kids that they can, and not that they can’t,” he spells out. Compared to this, adults tend to box themselves up in a particular mode of thinking, a bad habit cultivated from fear of having their ideas rejected by others. 

What Bir Sethi does is encourage children to explore their creative freedom, encouraging them to imagine out of the ordinary and not shut down anything that has a flicker of promise. 


Prototyping or building to think accelerates learning during the design process. Here are early mock-ups leading to the design of the Steelcase i2i Chair. 

It’s not a hard and fast way of teaching how to be innovative, but perhaps what Wahlgren is getting at is that innovation has to be practiced and experienced—you might not be able to teach it as you would math, but you can choose not to stifle it. 

Friedman agrees: “It’s just that with good habits and processes, they generate good outcomes.” 

“It’s not as though designers are more innovative than ordinary people.” 



TRIAL BY FIRE 

In 2000, Professor Friedman wrote a paper, “Creating Design Knowledge: From Research into Practice”, arguing that “because knowledge is human, developing knowledge requires thinking and practice, mind and body both. Mindless recording will not transform experience into knowledge”. 

The university he works at, Swinburne, recently opened a “Learning Labs” design program, in which students could hone good working habits and processes. The lab is modeled after the Design Factory in Aalto University, a Finnish institution. 

For students at the Learning Labs, “testing, model making, prototyping and user-interaction” would be part of the design outcomes, says Professor Kalevi Ekman, director of the Aalto Design Factory says. 

In different schools or faculties, there are different ways of ‘teaching’ innovation. But at a design school on a university level, Professor Ekman says that Aalto or Swinburne “focuses more on the user, creativity, searching for problems and methods for communicating the solution concepts, and seeing the big picture on a holistic”. 

In this working environment, students from various backgrounds try their hands at real work. Although the atmosphere would be lenient with “no office hours, low bureaucracy, no hierarchy” and students are allowed to work independently, they would be entrusted with real life clients and projects, Ekman adds. 

“[The program is] an operational environment for courses, research and activities with business partners,” Ekman describes. Students from various backgrounds are assembled into teams to generate and execute ideas—as most successful design solutions require a several kinds of expertise—and they’ve a wealth of tools at their disposal. 

Machine shops, electro shops, knitting machine shops along with carefully tailored spaces for collaboration and prototyping are set up in the Design Factory, according to Ekman. 



WORKING TOGETHER 

“90% of every design business is execution,” Friedman states. “What makes an organization innovative and successful is when people work together to achieve a common goal.” 

Take Apple for example. It designs operating systems, apps, and the hardware they run on, a gargantuan task that brings together industrial designers, software engineers and marketers. The attention to detail on Apple’s computers mirrors the sleek user experience on its operating system, and they’re all tied together by a brand that’s second to none. 

Although thinking up new practices can be catalyzed by poor performances, it doesn’t mean innovative organizations with the best designers should force failure upon themselves in the early stages of a project. In fact, failure should come naturally—not that that’s a bad thing. 

“To win the game, lots of practice in execution is needed to find new ways and strategies,” Friedman continues, “even with a soccer team of the best players.” 

Organizations need to prototype and try new execution strategies for various sectors, which could range from manufacturing to services. 



“FAIL FASTER, SUCCEED SOONER” 

To arrive at Apple’s level of finesse, prototyping needs to be a quick and constant effort—if anything to smoothen out the creases. “By prototyping many options early on, sharing with others and learning from each attempt, you are mitigating risk and accelerating learning,” Wahlgren explains. 

IDEO’s mantra to the entire exercise? “Fail faster, succeed sooner.” 

But too often, designers fall into the pitfall of believing they are finished with the design at the prototyping stage. 

“Prototyping is a way to learn through the creative process,” Wahlgren says. “But you need to allow time to explore the softer sides of the design by iteratively crafting and refining your work, even all the way to the production line.” 

Another risk designers tend to underestimate is “relying too much on technicalities of the process”, Wahlgren observes. 

There is no formula that can be followed to succeed and innovate, as by doing so, “you are not allowing the space to trust your gut,” he says. 

When designers simply follow formulas, they preconceive notions of the solutions; they don’t fully experience and pay attention to what they have to solve, which could be deemed hazardous. Many designers miss out on valuable insights that could’ve been gained through their own experiences. 

To design innovative solutions, purpose and planning play crucial roles. As Silicon Valley legend Steve Jobs says, it’s not just about what it eventually looks like or feels like—“design is how it works”. 

In a perfect world
The idea of you.
Hands
Heart of all trades

About:


I'm Anthea. I aspire to write. I studied Journalism, Fashion, and Creative Writing. I'm made up of wasted efforts, flaws, failures, and good intentions. I enjoy reading, writing, proofreading, fashion, travelling, eating, and doing nothing.

When God was giving out intelligence, I must've been sleeping.

email: antheaq@gmail.com
my resume can be found here.